- Last updated:
- 17 May 2017
Council is committed to making sure your dealings with the organisation are positive. View council's Service Standards.
A customer service centre with limited services opened in the Caloundra administration building on Monday 15 May. EFTPOS only, no cash transactions.
Select from the following options to contact council:
The New Resident’s Pack is filled with great tips about council services, designed to make you feel at home sooner. Request one now.
Other emergency contacts
|Main Roads – urgent matters relating to main roads||13 19 40|
|Unitywater - for urgent water and sewer matters||1300 086 489|
|Coast Guard – Mooloolaba||(07) 5444 3222|
|Caloundra Marine Assist (24/7)||0429 913 533|
|State Emergency Service (SES)||132 500|
Via MyCouncil: manage your services 24/7 with MyCouncil
Via online form:
- Request a service
- Request general information
- Request bin repair / replacement
- Request an extra waste service
- Change address (Sunshine Coast Council property owner)
- Change animal details
- Forward your feedback.
Via email: email@example.com
Chat with a Customer Service Officer using council's Live Chat from 8.30 am - 4.30 pm Mon-Fri (excluding public holidays) by clicking the icon on the right hand side.
Need more information and don't want to queue? Why not leave your name and number to request a call back. A customer service officer will call you when available during business hours.
|Enquiry type||Telephone number||Opening times|
|General council enquiries||(07) 5475 7272 or 1300 007 272 (excludes mobiles and callers outside Sunshine Coast area)
||8.15 am – 5.00 pm|
|Development Information enquiries||(07) 5475 7526 or (07) 5475 PLAN||8.30 am – 5.00 pm|
|Plumbing inspection bookings||(07) 5475 7526 or (07) 5475 PLAN
(select option 1)
|8.30 am – 3.30 pm|
National Relay Service - 133 677
or chat online 8.30 am - 4.30 pm Mon-Fri (excluding public holidays)
Non English speaking background (NESB)
Translating and Interpreting Service - 131 450
More information: Department of Immigration and Citizenship.
8.30 am - 4.30 pm Monday to Friday (excluding public holidays)
Service centre, building and plumbing counter and administration
1 Omrah Avenue, Caloundra
Service centre and development counter
10 First Avenue, Maroochydore
Service centre and administration
Cnr Currie and Bury streets, Nambour
Locked Bag 72, Sunshine Coast Mail Centre
Main Roads – urgent matters relating to main roads Tel: 13 19 40
Unitywater – for water and sewer matters Tel: 1300 086 489