Council app keeps community connected
  • Tuesday 22 December 2015
Cr Steve Robinson test drives the new council app at the Maroochy Bushland Botanical Gardens

At the touch of a button and the swipe of a screen, checking details about events like New Year’s Eve celebrations, getting the latest update on road closures during a storm or simply reporting a pothole, has become much easier with Sunshine Coast Council’s new app.

Economic Development, New and Emerging Industries Portfolio Councillor Steve Robinson said the app would help council to better deliver information and services, and respond to requests.

“The app makes council information and services accessible to everyone, at the touch of a button; whether you need to make a service request, email a councillor or find the nearest public toilet, it can all be done via the app,” Cr Robinson said.

Council’s app has been designed to provide and receive information in a streamlined and user friendly way, using the full capabilities of mobile devices such as cameras, location services, Bluetooth and notifications.

“The app has been designed to make communication between council and the community as convenient as possible,” Cr Robinson said

“Use of the app will streamline communications, enabling council to serve residents more quickly and efficiently, while also providing useful information to visitors, such as the locations of wifi and patrolled beaches.

“While providing key services, the app can also offer interactive visitor experiences such as the Bluetooth-enabled guided walk through the Maroochy Botanical Gardens sculpture garden.”

Users can use the app to make a service request such as reporting graffiti, and are able to include photos with their requests, streamlining the eRequest process using location awareness. Users are also able to provide feedback on the app.

Information provided in the app includes the SmartCity Framework, the development information Site Report tool, information about upcoming events, nearby facilities such as playgrounds, dog parks and walking trails, and council contact details.

“One very useful feature, especially during storm season, is the disaster hub which provides real-time information, facilitating preparedness and intelligence gathering during disasters,” Cr Robinson said.

The app compliments council’s new website, launched last week, which has also been designed to improve the user experience. Development of the app will continue and further information and services may be included in future versions.

The SCC app is free and available via the app store, just search for ‘SCC App’. It will also be available for free on Android soon.

Image caption: Sunshine Coast Councillor Steve Robinson enjoys a Bluetooth enabled guided walk through the Maroochy Botanical Gardens Sculpture Garden via the SCC app.