- Tuesday 26 April 2016
Leading international provider of contact centre and business process outsourcing solutions Stellar Asia Pacific is recruiting for 290 new staff to join its team on the Sunshine Coast, almost doubling its employment levels at its base in the Maroochydore CBD.
One hundred new employees have already secured positions as customer solutions specialists as part of what Mayor Mark Jamieson today described as a very significant boost to the Sunshine Coast’s jobs market.
The new team members will be part of Stellar for the company’s peak period through to November 2016 with the possibility of permanent positions in the future.
With the support of Sunshine Coast Council, Stellar opened a customer contact centre on the Sunshine Coast in 2012 to expand its overall business and service its clients.
Once this recruitment phase is complete – the biggest in Stellar’s time on the Coast - the company will employ more than 450 staff, making it one of the region’s biggest employers.
Stellar provides services to government and private enterprise clients in the areas of customer care, sales, help desk, back office processes, collections, information systems, relay services, web chat and social media engagement; with customer intelligence and analytics programs taking real-time feedback from the customer.
Its Stellar Evolve division provides comprehensive consulting and insights services, working with clients to optimise their customer experience.
Mayor Jamieson said Stellar’s growth on the Sunshine Coast was important for the region and contributed to the Regional Economic Development Strategy (REDS) goal of achieving 100,000 jobs in seven targeted high-value industries by 2033.
“Stellar Asia Pacific works with some of the biggest and brightest brands in the Asia Pacific region, as well as large government organisations, and their investment and expansion here is another great show of faith in our burgeoning Sunshine Coast economy,” Mayor Jamieson said.
“Council was very pleased to be able to work with Stellar to bring the company to the Coast in 2012 and they have shown a high level of confidence in the direction we have set with REDS.
“The knowledge industries and professional services sector is seeing particularly strong growth and we expect that to continue over the next 20 years as we make the Coast an even more attractive place to do more business for companies like Stellar.
“Our commercial office accommodation rentals are extremely competitive against the capital cities and we have a local labour force that is highly educated and ready to make a real contribution to a company’s on-going success.”
Stellar Asia Pacific Group General Manager – Operations Monica Ryan said that worldwide Stellar had more than 3500 employees focused on delivering optimal outcomes for customers across Australia and Asia Pacific region.
“The Sunshine Coast is an ideal location for organisations requiring well-educated and motivated employees,” she said.
“The ease of travel, great lifestyle, affordable cost of living and excellent infrastructure, combined with the proximity to Brisbane, tick all the boxes for Stellar.
“This is a great opportunity to offer employment opportunities in our local community, especially in the quieter employment months from April to November.
“We continue to grow our employment opportunities every year and this is our biggest intake so far in one year.
“We are definitely looking to continue to build the Stellar business here on the Coast.”
Applications can be made at http://careers.stellarbpo.com.au/cw/en/#/job/492489/customer-solutions-specialist
Photo: Mayor Mark Jamieson with Stellar Asia Pacific Group General Manager – Operations Monica Ryan (right) and Stellar employees Sarah Turner and Sam Burke